Privacy Notice

PRIVACY & COOKIES

I C Optical Retail Limited trade as, and is known as Visions of Witham.  We may process "personal data" and/or "special category data" (as defined in UK data protection legislation) as part of our contracted services and/or for our administration.  Information is kept while it remains relevant to the reason for collection and/or if there is a statutory retention period.  Where we "control" the data and process it directly for clients, we are the "data controller" as defined in the legislation.  Where we share data with third parties to manufacture the glasses/lenses, the laboratory is the "data processor" - processing data under our instructions. All feasible security measures are in place.  

Data may be shared with third parties as part of our contracted services, for administrative purposes and/or if we are required by law to do so.  We cannot accept any liability for any processing conducted by a third party outside our remit.

As required by law, we have conducted a cookie audit on our website.  Cookies are internet files utilised by websites to communicate.  We only  utilise cookies on our website for security of the site.

None of the above affects your rights under the legislation, in particular your right to access the data we hold on you.  If you wish to request a copy of your data, please submit it in writing/email to the Company    Please include enough information to enable us to identify you and search for appropriate data.

If you are dissatisfied with this policy, have queries about our data protection procedures or wish to lodge a complaint, please contact the company in the first instance.  Thereafter you have the right to submit a complaint to the Supervisory Authority, the Information Commissioner's Office (ICO):

The Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF